Coaching Skills Training Course

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Course Language

This course is delivered in English.

Course Code

coach

Duration Duration

7 hours (usually 1 day including breaks)

Requirements Requirements

Overview Overview

Audience

Staff who need to be fully prepared to deliver high quality Coaching sessions

  • To individual members of their own staff
  • To their teams
  • To individuals who are not directly connected to their own teams but who would value their independent – and non-judgemental - input

Format of the course

A combination of:

  • Facilitated Discussions
  • Delegate Coaching sessions – with full feedback

By the end of the course, delegates will be able to:

  • Define “Coaching” and explain in detail the use of Coaching to improve individual and team performance – particularly relating its use to understanding the reasons behind (and rectifying) under-performance
  • Deliver meaningful Coaching Sessions

Course Outline Course Outline

Define Coaching

  • Ensure clarity on what exactly Coaching is and how it is used
  • Link “Coaching” as a discipline to improving individual and team performance (or analysing and rectifying under-performance)
  • Understand how learning shared can easily be transferred into a “commitment to action”

Coaching models

  • Introduction to the GROW model
    • G = Goal: the purpose of the discussion or changes the individual / team wishes to make
    • R = Reality: an honest assessment of the current situation and the need for change
    • O = Options: what can be done to achieve that change; what else; is there anything else…?
    • W = Will: is the desire there to see this through or will one of the other factors – GRO –prevent the achievement of the change; how will we measure progress?
  • Consideration of all the factors required in:
    • Turning vision into reality
    • Delivering measurable outcomes
    • Making effective decisions
    • Managing the change
  • Introducing the House of Change: understanding the need sometimes to make things worse before they can get better

Becoming a successful Coach

  • How does a Coach behave?
  • What does a Coach do?
  • Understanding the need to remain separate – aloof? – from the detail and only contribute individual comments / suggestions at appropriate times
  • Coaching performance from individuals whose day-to-day work we don’t understand

The link with Performance Management

  • Objective setting – understanding what is required
  • Managing against these objectives – understanding what success / shortfall looks like
  • Recognising (and rectifying) under-performance; particularly recognising the causes of under- performance (which may be nothing to do with the individual’s workload)
  • Coaching and Feedback: links and differences

Coaching in Practice

  • Facilitated sessions of Coaching – initially in a group environment to allow targeted feedback; then in coaching pairs – to put into practice the models which have already been discussed.

Guaranteed to run even with a single delegate!
Public Classroom Public Classroom
Participants from multiple organisations. Topics usually cannot be customised
From $3740
(115)
Private Classroom Private Classroom
Participants are from one organisation only. No external participants are allowed. Usually customised to a specific group, course topics are agreed between the client and the trainer.
From $3740
Request quote
Private Remote Private Remote
The instructor and the participants are in two different physical locations and communicate via the Internet
From $1840
Request quote
SelfStudy SelfStudy
Self-study courses allow you to learn at your own pace on your own time. There is no live instructor involved. The participants use recorded video, quizzes and reading at their own convenience.
Price not set yet
Register Interest

The more delegates, the greater the savings per delegate. Table reflects price per delegate and is used for illustration purposes only, actual prices may differ.

Number of Delegates Public Classroom Private Classroom Private Remote
1 $3740 $3740 $1840
2 $2185 $2110 $1160
3 $1667 $1567 $933
4 $1408 $1295 $820
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Related Categories


Course Discounts

Course Venue Course Date Course Price [Remote/Classroom]
SQL Fundamentals Remote Course Tue, Jul 12 2016, 9:30 am $750 / N/A

Upcoming Courses

VenueCourse DateCourse Price [Remote/Classroom]
MB, Winnipeg - 201 Portage AvenueMon, Jun 13 2016, 9:30 am$1840 / $3840
BC, Vancouver - YaletownTue, Jun 14 2016, 9:30 am$1840 / $3840
AB, Calgary - Sun LifeWed, Jun 15 2016, 9:30 am$1840 / $3940
BC, Burnaby Wed, Jun 15 2016, 9:30 am$1840 / $3790
ON, Toronto - University & DundasThu, Jun 16 2016, 9:30 am$1840 / $3941

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