Social Media - facebook, twitter, blog, youtube, google+ Training Course

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Course Language

This course is delivered in English.

Course Code

Duration Duration

7 hours (usually 1 day including breaks)

Requirements Requirements

Overview Overview

Course Outline Course Outline

Marketing on the Internet

  • What is socialmedia? phenomenon of online communities
  • Examples of current Internet campaigns
  • The main advantages of social media over traditional communication channels
  • Social Media and Advertising
  • Business benefits resulting from the campaign socialmedia
  • Selection of the communication channel
  • E-Consumers - participants rather than users - who they are, they are looking for and what you expect?
  • Basic terminology in e-marketing
  • Targeting online advertising
  • The performance indicators
  • Efficiency and optimization activities
  • Social networks: scopes, operation, function
  • Building a community around the brand - goals and methods
  • Engagement Marketing on social networks
  • Word of Mouth Marketing - Opportunities and threats and a code of good practice.
  • Viral Marketing - how to design a successful viral campaign
  • advertising campaigns
  • Handling of critical situations

Overview and specifications of basic communication platforms and their use in various industries

  • Facebook
  • Twitter
  • Google+
  • Microblogs
  • Discussion Forums
  • YouTube
  • Our class
  • Company blog
  • Services news
  • Citizen journalism
  • Cooperation with bloggers

Image creation

  • Create a campaign image on the web
  • Basic principles of creating communication strategies in social media
  • Effective communication on the internet
  • Language Internet.
  • What to focus on and with what to give up.
  • Mobile technologies.
  • Rules for a good e-mailing
  • Newsletters

Analysis and monitoring whether our actions are achieving the intended benefits

  • Available analytical tools and their application in practice:
  • Statistics Facebook and YouTube
  • Google Analytics
  • Available Social Media Monitoring Tool
  • Practical measurement of ROI, the cost of obtaining the user / customer and their activation
  • Assessment of the impact of Social Media on the image of the brand as a whole

Case studies

Completion of training and assessment


Guaranteed to run even with a single delegate!
Public Classroom Public Classroom
Participants from multiple organisations. Topics usually cannot be customised
From $3740
(115)
Private Classroom Private Classroom
Participants are from one organisation only. No external participants are allowed. Usually customised to a specific group, course topics are agreed between the client and the trainer.
From $3740
Request quote
Private Remote Private Remote
The instructor and the participants are in two different physical locations and communicate via the Internet
From $1840
Request quote
SelfStudy SelfStudy
Self-study courses allow you to learn at your own pace on your own time. There is no live instructor involved. The participants use recorded video, quizzes and reading at their own convenience.
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Register Interest

The more delegates, the greater the savings per delegate. Table reflects price per delegate and is used for illustration purposes only, actual prices may differ.

Number of Delegates Public Classroom Private Classroom Private Remote
1 $3740 $3740 $1840
2 $2185 $2110 $1160
3 $1667 $1567 $933
4 $1408 $1295 $820
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Course Discounts

Upcoming Courses

VenueCourse DateCourse Price [Remote/Classroom]
PE, CharlottetownWed, Jul 13 2016, 9:30 am$1840 / $4090
AB, Calgary – One Executive PlaceThu, Jul 14 2016, 9:30 am$1840 / $3840
BC, Burnaby Thu, Jul 14 2016, 9:30 am$1840 / $3790
MB, Winnipeg - 201 Portage AvenueFri, Jul 15 2016, 9:30 am$1840 / $3840
QC, Montreal - University StreetFri, Jul 15 2016, 9:30 am$1840 / $4090

Some of our clients