VoIP Training in Waterloo

The course consists of two complementary parts – a theoretical and a practical one. The first is a one day introduction covering motivation, philosophy, fundamentals and rules of operation of the SIP protocol and ways it is used to implement telecom services with focus on IP telephony and VoIP. The second two-day part enables participants to learn practical aspects of service operation within a framework of hand-on laboratory exercises giving detailed insight into configuration of components of SIP telephony architecture, SIP signalling at both message sequence chart and internal message structure levels, and assists in understanding of typical problems and troubleshooting including security and telecom fraud aspects. The trainers will share their experience in launching, operation and management of SIP telephony covering also virtualization and cloud based solutions. Practical part is presented using both SIP hardphones and softphones and IP telephony servers (Asterisk and Freeswitch). Participants can take advantage of the fact trainers have got rich technical and business experience in IP telephony and submit their own problems and questions. They will be included in the agenda at wrap-up as a supplement to the training to meet current urgent needs of clients. Training is addressed to participants with basic knowledge and experience in telecom services – specifically in VoIP and IP networking.