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Duration 14 hours
Course Outline
Introduction:
- assumptions to facilitate effective communication responsibility in the communication process
Communication with self:
- how it affects the communication with other people
- asking better questions
- rapid changes in emotional states
Communication with other people:
- representation systems (auditive, visual, kinesthetic)
- techniques of building and maintaining contact (rapport)
- motivating and influencing - the body language
- the power of suggestion, the language of persuasion, 'hypnotic' language patterns
Requirements
The desire to know and understand ourselves and others.
Testimonials (2)
The difference between strategy and plan
Berat Rahmani - Wallee Group AG
Course - Leadership and Team Management for Managers
We have to have the right strategies to communicate better and this training has given us that.