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Microsoft 365 is a suite of cloud-based productivity and collaboration tools that includes Teams, OneDrive, Planner, and Copilot to support modern workplace workflows.
This instructor-led, live training (online or onsite) is aimed at intermediate-level professionals who wish to adopt Microsoft 365 capabilities to improve productivity, governance, and cross-team collaboration.
Upon completion of this training, participants will be able to:
Configure and manage Teams for effective team collaboration and meeting practices.
Use OneDrive for secure file storage, sharing, and version control.
Plan and track work using Planner and integrate tasks into team workflows.
Leverage Copilot to accelerate document drafting, meeting summaries, and data insights.
Format of the Course
Interactive demonstrations combined with guided, hands-on labs.
Scenario-driven exercises reflecting real organizational workflows.
Practical sessions on configuration, governance, and user adoption best practices.
Course Customization Options
We can tailor examples, governance checklists, and hands-on labs to match your organization's policies and environment.
This instructor-led, live training in Waterloo (online or onsite) is aimed at This instructor-led, live training (online or onsite) is aimed at beginner-level to intermediate-level business professionals, educators, and marketers who wish to integrate DeepSeek with PowerPoint to automate and optimize their presentations.
By the end of this training, participants will be able to:
Automate the creation of text-based content in PowerPoint slides using DeepSeek.
Generate data-driven visuals and infographics powered by DeepSeek models.
Use AI to summarize long reports and turn them into presentation-ready slides.
Integrate DeepSeek with PowerPoint for streamlined, dynamic presentations.
Microsoft 365 provides a powerful suite of tools for creating enterprise-level knowledge management systems, combining SharePoint, Teams, Power Automate, and Power BI to organize, integrate, and visualize information effectively. This course explores how to design dynamic intranet dashboards, interlink data sources, and implement structured workflows to enhance collaboration and knowledge sharing across teams.
This instructor-led, live training (online or onsite) is aimed at advanced-level professionals who wish to develop and manage sophisticated knowledge management frameworks using Microsoft 365 tools.
By the end of this training, participants will be able to:
Design advanced knowledge management systems using Microsoft 365 tools.
Build interconnected SharePoint sites and Teams channels for information flow.
Automate content workflows using Power Automate.
Develop Power BI dashboards for knowledge visualization and reporting.
Optimize governance, access, and version control across shared repositories.
Format of the Course
Interactive lecture and discussion.
Lots of exercises and practical implementation.
Hands-on configuration in a live Microsoft 365 environment.
Course Customization Options
To request a customized training for this course, please contact us to arrange.
Microsoft Intune is a cloud-based endpoint management solution that enables organizations to securely manage users, devices, and applications. It provides comprehensive tools for configuration, compliance, and protection across Windows, macOS, iOS, and Android environments.
This instructor-led, live training (online or onsite) is aimed at intermediate-level to advanced-level IT professionals who wish to deploy, configure, and manage enterprise devices using Microsoft Intune and related Microsoft 365 technologies.
By the end of this training, participants will be able to:
Implement and manage Microsoft Intune for endpoint management.
Configure device enrollment, compliance, and security policies.
Deploy and protect enterprise applications using Intune.
Integrate Intune with Microsoft 365, Entra ID, and Defender for Endpoint for unified management.
Format of the Course
Interactive lecture and discussion.
Lots of exercises and practice.
Hands-on implementation in a live-lab environment.
Course Customization Options
To request a customized training for this course, please contact us to arrange.
Microsoft 365 is a suite of integrated productivity tools that enable collaboration, data-driven insights, and workflow automation through applications like Excel, Word, PowerPoint, Outlook, and Copilot.
This instructor-led, live training (online or onsite) is aimed at intermediate-level professionals who wish to master Microsoft 365 tools and AI-powered features to improve decision-making, communication, and organizational efficiency.
By the end of this training, participants will be able to:
Apply advanced Excel techniques and automation tools to support business and leadership decisions.
Design impactful PowerPoint presentations using storytelling and data visualization techniques.
Create, format, and collaborate on professional documents in Word with the help of Copilot.
Enhance productivity and time management using Outlook and AI-driven features across Microsoft 365.
Format of the Course
Interactive lecture and discussion.
Hands-on exercises and scenario-based practice.
Practical application using Microsoft 365 tools in a live-lab environment.
Course Customization Options
To request a customized training for this course, please contact us to arrange.
Microsoft To Do is a cloud-based task management application designed to help individuals and teams organize, prioritize, and manage tasks across devices with seamless integration into Microsoft 365.
This instructor-led, live training (available online or onsite) is aimed at beginner to intermediate-level professionals who wish to leverage Microsoft To Do not only for personal productivity but also as a powerful collaborative tool integrated with Microsoft 365 applications.
Learning Objectives
By the end of this training, participants will be able to:
Set up and configure Microsoft To Do across devices and integrate it with Microsoft 365.
Create, organize, and prioritize tasks and lists for both personal and team use.
Collaborate effectively by sharing lists, assigning tasks, and monitoring progress.
Enhance workflows by using Microsoft To Do alongside Outlook, Teams, and Planner.
Apply productivity best practices and advanced techniques for long-term adoption.
Format of the Course
Interactive lecture and discussion.
Hands-on exercises and guided labs.
Practical team collaboration simulations.
Course Customization Options
To request a customized training for this course, please contact us to arrange.
Microsoft To Do is a cloud-based task management application designed to help individuals and teams organize, prioritize, and manage tasks across devices with seamless integration into Microsoft 365.
This instructor-led, live training (online or onsite) is aimed at beginner-level to intermediate-level professionals who wish to use Microsoft To Do to manage tasks effectively, boost productivity, and collaborate better with teams.
By the end of this training, participants will be able to:
Set up and configure Microsoft To Do for personal and team use.
Create, organize, and prioritize tasks efficiently.
Integrate To Do with Outlook, Teams, and other Microsoft 365 tools.
Apply productivity best practices using To Do features.
Format of the Course
Interactive lecture and discussion.
Lots of exercises and practice.
Hands-on implementation in a live-lab environment.
Course Customization Options
To request a customized training for this course, please contact us to arrange.
Microsoft System Center Data Protection Manager (DPM) is Microsoft’s enterprise backup and recovery solution for protecting workloads such as file servers, databases, and virtual machines.
This instructor-led, live training (online or onsite) is aimed at intermediate-level IT professionals who wish to deploy, configure, and manage DPM to protect data and ensure business continuity.
By the end of this training, participants will be able to:
Install and configure DPM servers and agents.
Create and manage protection groups.
Perform backup and recovery operations.
Integrate DPM with other disaster recovery solutions.
Format of the Course
Interactive lecture and discussion.
Lots of exercises and practice.
Hands-on implementation in a live-lab environment.
Course Customization Options
To request a customized training for this course, please contact us to arrange.
This instructor-led, live training in Waterloo (online or onsite) is aimed at beginner-level to intermediate-level business users who wish to improve their productivity and digital collaboration using Microsoft Teams, OneDrive, and Outlook.
By the end of this training, participants will be able to:
Effectively create, manage, and use teams and channels in Microsoft Teams.
Leverage tags, mentions, and app integrations in Teams to streamline communication.
Store, organize, and securely share files in OneDrive using best practices.
Recover documents using version history and collaborate on files in real time.
Use Outlook for advanced email management and shared calendar scheduling.
This instructor-led, live training in Waterloo (online or onsite) is aimed at beginner-level to intermediate-level users who wish to improve team productivity and streamline everyday workflows using Outlook, OneDrive, Teams, Planner, and Forms.
By the end of this training, participants will be able to:
Organize and manage communication effectively with Outlook.
Store, share, and collaborate on files using OneDrive.
Conduct meetings, chats, and team collaboration with Microsoft Teams.
Plan and track tasks efficiently using Microsoft Planner.
Create and analyze online surveys and quizzes with Microsoft Forms.
Microsoft Exchange Server is a messaging platform that provides email, calendar, contacts, and tasks functionality.
This instructor-led, live training (online or onsite) is aimed at intermediate-level IT professionals who wish to install, configure, manage, and troubleshoot Microsoft Exchange Server environments.
By the end of this training, participants will be able to:
Install and configure Microsoft Exchange Server.
Implement disaster recovery and anti-malware measures.
Configure message transport and migration to Exchange Online.
Troubleshoot issues and ensure server availability.
Format of the Course
Interactive lecture and discussion.
Lots of exercises and practice.
Hands-on implementation in a live-lab environment.
Course Customization Options
To request a customized training for this course, please contact us to arrange.
Microsoft OneNote is a digital notebook application used for organizing, sharing, and collaborating on information across teams and devices.
This instructor-led, live training (online or onsite) is aimed at professionals with limited or emerging experience in OneNote who manage or coordinate digital information and wish to use Microsoft OneNote effectively to organize notes, coordinate team knowledge, and enhance collaborative workflows.
By the end of this training, participants will be able to:
Organize personal and team notes using notebooks, sections, and pages.
Share and collaborate in real-time on OneNote content.
Embed and link files, emails, and meeting notes into a unified workspace.
Integrate OneNote with Microsoft 365 apps like Teams, Outlook, and Planner.
Format of the Course
Interactive lecture and discussion.
Hands-on use of Microsoft OneNote in sample collaboration scenarios.
Guided exercises focused on note-taking, content organization, and teamwork.
Course Customization Options
To request a customized training for this course based on your department's workflows or internal tools, please contact us to arrange.
This instructor-led, live training in Waterloo (online or onsite) is aimed at beginner-level leadership teams who wish to effectively manage and coordinate tasks using Microsoft Planner and its related tools, leading to enhanced productivity and collaboration across the organization.
By the end of this training, participants will be able to:
Effectively create, manage, and track tasks and projects using Microsoft Planner, enhancing team coordination and project visibility.
Organize and prioritize individual tasks, share task lists, and collaborate on tasks using Microsoft To Do.
Utilize Microsoft Loop components for real-time collaboration, integrating them seamlessly into projects and meetings, and enhancing communication and information sharing among team members.
Design and manage custom lists tailored to specific project needs, automate workflows, and integrate Lists with other Microsoft 365 tools for more efficient task tracking.
This instructor-led, live training in Waterloo (online or onsite) is aimed at beginner-level business professionals who wish to gain the skills necessary to utilize Teams, Word, and Excel effectively in a management context.
By the end of this training, participants will be able to:
Gain a comprehensive understanding of Microsoft 365
Navigate and utilize Microsoft Teams for communication, collaboration, and project management.
Develop proficiency in creating, formatting, and managing Word documents.
Use Excel for data entry, manipulation, and analysis.
Explore how to integrate Microsoft 365 applications for seamless workflows.
Excel is a spreadsheet application used for data entry, analysis, reporting, and automation.
This instructor-led, live training (online or onsite) is aimed at beginner-level to advanced-level users who wish to build confidence and proficiency across Excel’s essential, intermediate, and advanced capabilities.
Upon completion of this training, participants will be prepared to:
Work confidently with spreadsheets, formulas, and formatting.
Use intermediate tools such as tables, charts, and conditional logic.
Apply advanced functions, data analysis features, and automation techniques.
Create professional worksheets that support business decision-making.
Format of the Course
Instructor-led demonstrations and guided explanations.
Extensive workbook exercises and hands-on practice.
Practical lab activities using real-world spreadsheet scenarios.
Course Customization Options
For tailored coverage based on your department’s workflows, please contact us to arrange a customized version of this course.
Microsoft System Center Operations Manager (SCOM) is a monitoring tool designed to ensure the availability, performance, and reliability of IT services across datacenters and applications.
This instructor-led, live training (online or onsite) is aimed at intermediate-level IT professionals who wish to deploy, configure, and manage SCOM for enterprise monitoring and alerting.
By the end of this training, participants will be able to:
Install and configure System Center Operations Manager.
Set up monitoring rules, alerts, and reports.
Integrate SCOM with other System Center components.
Troubleshoot and optimize performance in monitored environments.
Format of the Course
Interactive lecture and discussion.
Lots of exercises and practice.
Hands-on implementation in a live-lab environment.
Course Customization Options
To request a customized training for this course, please contact us to arrange.
This instructor-led, live training in Waterloo (online or onsite) is aimed at beginner-level to intermediate-level professionals who wish to master Microsoft Word, Excel, and PowerPoint for enhanced document creation, data analysis, and presentations.
By the end of this training, participants will be able to:
Effectively create, format, and manage documents in Microsoft Word.
Utilize Excel for data entry, analysis, and visualization.
Design engaging and professional presentations in PowerPoint.
Leverage collaboration features across Microsoft Office applications.
Excel is a widely used spreadsheet application for data organization, analysis, and automation.
This instructor-led, live training (online or onsite) is aimed at intermediate-level Excel users who wish to apply Excel for inventory control, budgeting, reporting, and automation using real-world datasets.
By the end of this training, participants will be able to:
Use formulas such as SUMIF, IF, VLOOKUP, and SUMIFS for inventory and purchasing scenarios.
Handle and analyze large datasets of 5,000+ rows efficiently.
Create and interpret pivot tables for monthly and accumulated tracking.
Automate repetitive reporting tasks using macros.
Track material purchases versus consumption with structured templates.
Format of the Course
Interactive lecture and discussion.
Lots of exercises and practice.
Hands-on implementation in a live-lab environment.
Course Customization Options
To request a customized training for this course, please contact us to arrange.
This instructor-led, live training in Waterloo (online or onsite) is aimed at intermediate-level IT professionals who wish to manage and secure an organization's IT environment using Microsoft 365.
By the end of this training, participants will be able to:
Deploy and manage Microsoft 365 services such as Intune, MDM, and Autopilot.
Configure and enforce security policies using Windows Defender and other Microsoft 365 security tools.
Monitor and troubleshoot devices and applications within a Microsoft 365 environment.
Understand and implement compliance and data protection measures in Microsoft 365.
Manage Microsoft 365 security services such as Microsoft Secure Score, Exchange Online Protection, Safe Attachments, and Safe Links.
Implement compliance solutions using Microsoft Purview, data loss prevention, and sensitivity labels.
This instructor-led, live training in Waterloo (online or onsite) is aimed at beginner-level to advanced-level data analysts who wish to use Excel to perform a variety of tasks such as data entry, formula creation, data analysis, and advanced automation.
By the end of this training, participants will be able to:
Navigate Excel’s interface and perform basic data entry, formatting, and calculations.
Apply advanced formulas, functions, and conditional formatting for data analysis.
Create and manage pivot tables and charts for data visualization.
Use tools like Power Query, Power Pivot, and perform data analysis.
Automate tasks using macros and VBA to streamline workflows.
This instructor-led, live training in Waterloo (online or onsite) is aimed at beginner-level to intermediate-level professionals who wish to enhance their productivity and efficiency by leveraging the advanced features of Excel and Google Sheets for data organization, analysis, and collaboration.
By the end of this training, participants will be able to:
Navigate and utilize the core features of Excel and Google Sheets.
Perform data analysis and create actionable insights using advanced spreadsheet techniques.
Collaborate in real-time using Google Sheets for seamless teamwork.
Create reusable templates for reporting, tracking, and project management.
This instructor-led, live training in Waterloo (online or onsite) is aimed at intermediate-level IT professionals who wish to manage and secure an organization's IT environment using Microsoft 365.
By the end of this training, participants will be able to:
Deploy and manage Microsoft 365 services such as Intune, MDM, and Autopilot.
Configure and enforce security policies using Windows Defender and other Microsoft 365 security tools.
Monitor and troubleshoot devices and applications within a Microsoft 365 environment.
Understand and implement compliance and data protection measures in Microsoft 365.
Apply best practices for Microsoft 365 administration and security.
This instructor-led, live training in Waterloo (online or onsite) is aimed at data analysts or anyone who wishes to learn how to use Excel for creating data models for data analysis.
By the end of this training, participants will be able to:
Learn to analyze and solve any business problems using structured problem-solving tools.
Navigate Excel tools with ease.
Set up, format, and present data effectively.
Understand the logical structure and apply correct functions to Excel models.
Microsoft Word is a powerful word-processing application used to create, format, and manage professional documents.
This instructor-led, live training (online or onsite) is aimed at beginner-level to advanced-level users who wish to develop comprehensive skills in creating, editing, formatting, and automating documents in Microsoft Word.
Upon completion of this course, participants will be equipped to:
Create professional documents with consistent formatting.
Use intermediate features such as styles, templates, and collaboration tools.
Apply advanced tools including mail merge, references, and automation.
Enhance productivity by leveraging Word’s advanced layout and document management capabilities.
Format of the Course
Engaging demonstrations and guided instruction.
Extensive practical exercises and skill-building tasks.
Real-time document creation and refinement in a live environment.
Course Customization Options
If you require a tailored version of this training, please contact us to discuss customization options.
This instructor-led, live training in Waterloo (online or onsite) is aimed at intermediate-level supervisors and programming officers who wish to expand their knowledge in administering SharePoint and effectively utilizing Microsoft 365 Copilot.
By the end of this training, participants will be able to:
Understand the fundamentals of SharePoint architecture and administration.
Configure and manage SharePoint sites and user permissions.
Implement security and compliance measures within SharePoint.
Integrate and manage Microsoft 365 Copilot features to enhance organizational productivity.
Apply best practices for data governance and content management.
Excel is a popular spreadsheet program created by Microsoft. Jest used to store, organize and analyze data in tabular form. Here are some key features and functions of Excel: 1. Spreadsheets: It consists of sheets, where each sheet is an array consisting of cells arranged in rows and columns. It allows you to create multiple sheets in one file, which allows you to organize different data sets. 2. Calculations and Formulas: Allows you to perform a variety of mathematical, statistical and logical calculations using formulas. It has a wide set of built-in functions such as SUM, AVERAGE, MAX, MIN, IF, VLOOKUP, etc. 3. Data Formatting and Appearance: Provides tools for formatting data, including changing font, color, style, and creating charts, pivot tables and diagrams. 4. Sorting, Filtering and Grouping: Allows you to sort data according to specific criteria. Allows you to filter data to display only selected information. Possibility to group data depending on needs. 5. Data analysis: Tools for performing advanced analyzes such as scenario analysis, trends, forecasting, and creating macros. 6. Data Sharing: Enables real-time data sharing and collaboration, allowing multiple users to work on the same data simultaneously. 7. Task automation: Ability to create macros and automate tasks using the programming language VBA (Visual Basic for Applications). Excel is widely used in various fields, from business to science and education. Its comprehensive features enable data analysis, creation of reports, budgets, schedules, data management and many other applications.
This instructor-led, live training in Waterloo (online or onsite) is aimed at data analysts who wish to learn techniques for preparing data in Excel, then visualizing it in Power BI.
By the end of this training, participants will be able to:
Understand the principles of data analysis, objectives of data analysis, and approaches for data analysis.
Use DAX formulas in Power BI for complex calculations.
Create and use visualizations and charts for particular analysis cases.
Import with Power View to move from Excel based Power BI to independent Power BI.
Data analytics is a crucial tool in business today. We will focus throughout on developing skills for practical hands on data analysis. The aim is to help delegates to give evidence-based answers to questions:
What has happened?
processing and analyzing data
producing informative data visualizations
What will happen?
forecasting future performance
evaluating forecasts
What should happen?
turning data into evidence-based business decisions
Excel training for financial analysis covers the advanced spreadsheet techniques that finance professionals need — from lookup functions, search formulas, and Pivot Charts through conditional formatting, external data workflows, and Securities analysis. Dives into practical approaches to evaluating time value of money concepts, identifying market trends, building financial forecasting models, and leveraging Excel's complete analytical toolkit for complex financial computations and reporting.
This course builds upon the foundational knowledge presented in the Microsoft® Office Excel® 2019: Part 1 course and will help start you down the road to creating advanced workbooks and worksheets that can help deepen your understanding of organizational intelligence. The ability to analyze massive amounts of data, extract actionable information from it, and present that information to decision makers is at the foundation of a successful organization that is able to compete at a high level.
Learning Objectives
Upon successful completion of this course, you will be able to leverage the power of data analysis and presentation in order to make informed, intelligent organizational decisions.
This course aims to provide you with a foundation for Excel knowledge and skills, which you can build upon to eventually become an expert in data manipulation. Excel can help you organize, calculate, analyze, revise, update, and present your data in ways that will help the decision makers in your organization steer you in the right direction. It will also make these tasks much easier for you to accomplish, and in much less time, than if you used traditional pen-and-paper methods or non-specialized software.
Learning Objectives
Upon successful completion of this course, you will be able to create and develop Excel worksheets and workbooks in order to work with and analyze the data that is critical to the success of your organization.
This course builds upon the foundational and intermediate knowledge presented in the Microsoft® Office Excel® Basic and Microsoft® Office Excel® Intermediate courses to help you get the most of your Excel experience. The ability to collaborate with colleagues, automate complex or repetitive tasks, and use conditional logic to construct and apply elaborate formulas and functions will put the full power of Excel right at your fingertips. The more you learn about how to get Excel to do the hard work for you, the more you'll be able to focus on getting the answers you need from the vast amounts of data your organization generates.
Learning Objectives
Upon successful completion of this course, you will be able to perform advanced data analysis, collaborate on workbooks with other users, and automate workbook functionality.
This instructor-led, live training in Waterloo (online or onsite) is aimed at beginner-level analysts who wish to use Excel VBA to automate repetitive work, clean and transform data, and improve reporting processes.
By the end of this training, participants will be able to: record and edit macros, write simple VBA procedures, work with Excel objects for reporting tasks, and debug basic automation solutions.
This instructor-led, live training in Waterloo (online or onsite) is aimed at beginner-level to intermediate-level business analysts and data analysts who wish to use Excel to perform data analysis and reporting for their projects and tasks.
By the end of this training, participants will be able to:
Use Excel formulas and functions to perform calculations and data manipulation.
Use Excel data analysis tools such as PivotTables, What-If Analysis, and Forecasting to summarize and visualize data.
Use Excel charts and graphs to create and customize data visualizations.
Use Excel data validation and conditional formatting to ensure data quality and highlight data insights.
Use Excel data import and export features to connect to external data sources and share data with others.
-This advanced-level course is designed for IT professionals and SharePoint administrators who are responsible for managing, configuring, and securing SharePoint Online environments within Microsoft 365.
Participants will dive deep into SharePoint Online architecture, modern site provisioning, permissions governance, content lifecycle management, and integration with Microsoft 365 apps like Teams, Power Automate, and Viva.
The course combines strategic concepts with hands-on configuration in the Microsoft 365 admin center, SharePoint Admin Center, and PowerShell. Special focus is placed on real-world admin scenarios, automation, compliance, and optimizing user adoption while maintaining governance standards.
This hands-on, practical course provides a comprehensive introduction to Microsoft SharePoint Online, focusing on how modern organizations can leverage it for collaboration, document management, process automation, and integration with the Microsoft 365 ecosystem. Participants will explore SharePoint’s core capabilities—document libraries, lists, permissions, and site structures—while also gaining introductory experience with automation tools like Power Automate and Power Apps.
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Testimonials (2)
Easy to follow instructions and trainer was very helpfully when I had issues
Richard Kim - Royal Canadian Mounted Police
Course - Microsoft Intune: Modern Endpoint Management and Security
Microsoft email and planner
Shirley - Abhe & Svoboda Inc
Course - Microsoft 365 Productivity Tools: Outlook, OneDrive, Teams, Planner, and Forms
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