Claude AI Training in Waterloo

This instructor-led, live training in Waterloo helps beginners apply Claude AI to customer support and service operations. Participants will learn to automate triage, draft tone-consistent responses, and integrate AI into existing workflows using practical, hands-on exercises.

This live Claude AI training in Waterloo helps professionals use the tool for data analysis and BI tasks. It covers exploratory data analysis, SQL generation, and dashboard design through natural language prompting, aiming to streamline workflows and improve insight extraction from business data.

This instructor-led, live training in Waterloo (online or onsite) is aimed at intermediate-level researchers, analysts, and knowledge workers who want to leverage Claude AI for processing large amounts of data, synthesizing information, and automating research tasks.

By the end of this training, participants will be able to:

• Use Claude AI for literature reviews and research synthesis.
• Summarize reports, research papers, and long-form documents.
• Extract key insights and trends from structured and unstructured data.
• Integrate Claude AI into research and knowledge management workflows.

This instructor-led, live training in Waterloo (online or onsite) is aimed at beginner-level to intermediate-level content creators, writers, and marketers who want to leverage Claude AI for content generation, editing, and summarization to enhance blogs, reports, and marketing materials.

By the end of this training, participants will be able to:

• Use Claude AI for content brainstorming and idea expansion.
• Enhance writing with AI-assisted editing and proofreading.
• Generate summaries for long-form content and reports.
• Automate marketing copy creation for different platforms.

This instructor-led, live training in Waterloo (online or onsite) is aimed at intermediate-level software developers and AI engineers who wish to integrate Claude AI into their applications, build AI-powered chatbots, and enhance software functionality with AI-driven automation.

By the end of this training, participants will be able to:

• Use the Claude AI API to integrate AI into applications.
• Develop AI-driven chatbots and virtual assistants.
• Enhance applications with AI-powered automation and NLP.
• Optimize and fine-tune Claude AI models for different use cases.

This instructor-led, live training in Waterloo (online or onsite) is aimed at beginner-level professionals who wish to integrate Claude AI into their daily workflows to improve efficiency and automation.

By the end of this training, participants will be able to:

• Use Claude AI for automating repetitive tasks and streamlining workflows.
• Enhance personal and team productivity using AI-powered automation.
• Integrate Claude AI with existing business tools and platforms.
• Optimize AI-driven decision-making and task management.

This instructor-led, live training in Waterloo (online or onsite) is aimed at beginner-level business professionals, customer support teams, and tech enthusiasts who wish to understand the fundamentals of Claude AI and leverage it for business applications.

By the end of this training, participants will be able to:

• Understand Claude AI’s capabilities and use cases.
• Set up and interact with Claude AI effectively.
• Automate business workflows with conversational AI.
• Enhance customer engagement and support using AI-driven solutions.

A two-day course for developers who already use AI coding tools such as Cursor, Claude Code or Copilot. It covers delegating complete tasks to agents, building the personalisation stack (Rules, AGENTS.md, Skills, MCP, Agents), connecting and building MCP servers, running agents in parallel, and a structured agentic workflow. The material is tool-agnostic. It follows the Foundations course.

A two-day introduction to AI-assisted software development for people new to these tools, including those with little or no coding experience. It covers how the tools work, how to direct them with prompts, and how to apply them to common tasks: building a small project from scratch, working in an existing codebase, and reviewing the results. The material is tool-agnostic and applies to Cursor, Claude Code, Copilot and similar tools. It precedes the Agentic AI Development: Advanced Workflows course.

This 2-step training programme is designed for software delivery teams that want to integrate AI-assisted engineering workflows into their day-to-day activities using Claude Code.

This instructor-led, live training in Waterloo is aimed at intermediate-level developers who wish to design, build and test AI agents with the Claude API and the Agent SDK.

By the end of this training, participants will be able to:

• Call the Messages API with system prompts, structured output and streaming
• Define tools and implement a reliable tool-use loop
• Connect agents to external systems through MCP servers
• Build and run agents with the Claude Agent SDK, including permissions and subagents
• Reduce cost and latency with prompt caching and sensible context handling
• Test, log and monitor agent behavior with a small evaluation set

This instructor-led, live training in Waterloo is aimed at intermediate-level to advanced-level developers and tech leads who wish to configure and scale Claude Code for reliable team use.

By the end of this training, participants will be able to:

• Structure CLAUDE.md files, settings and permissions for repositories and teams
• Create custom subagents with focused roles and tool access
• Write hooks that enforce formatting, tests and safety rules automatically
• Package recurring workflows as Skills, slash commands and plugins
• Connect Claude Code to external systems through MCP servers
• Run Claude Code non-interactively in scripts and CI pipelines, and review its output critically

This instructor-led, live training in Waterloo is aimed at: Business users who want to build simple internal tools and prototypes.

By the end of this training, participants will be able to:

• Describe a small tool so that AI can build it
• Build a working prototype with Lovable
• Use Claude Code for simple helper tools with guidance
• Know when a prototype needs a developer

This instructor-led, live training in Waterloo is aimed at: Knowledge workers and managers who want to hand over complete tasks to Claude.

By the end of this training, participants will be able to:

• Understand what Claude Cowork can do on its own
• Delegate research, document and file tasks
• Plan, review and correct delegated work
• Know limits and safe use

Claude Cowork takes over whole tasks such as research, document preparation and file work instead of answering one prompt at a time. This course teaches how to write good assignments, check the plan and review the results. Participants hand over three real tasks and set up a scheduled task.

This instructor-led, live training in Waterloo is aimed at: Knowledge workers, assistants, project and department leads who want to hand over entire tasks to Claude instead of chatting step by step.

By the end of this training, participants will be able to:

• Understand the difference between chat and delegated work in Cowork
• Formulate assignments with goal, material, limits and acceptance criteria
• Have documents, spreadsheets and presentations created from a folder
• Hand over research from the question to the finished report
• Use plugins, skills and connectors in Cowork
• Define approval points, backups and safe folder access

Format of the Course

• Duration: 1 day (7 hours)
• Interactive training with a trainer, discussion and hands-on exercises on the participants' own use cases
• Outcome, Day 1: Each participant has handed over three real tasks to Cowork, reviewed the results and set up a scheduled task.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Claude offers far more than a chat window: projects, artifacts, skills, connectors and Cowork can take over recurring work in administration, finance, purchasing and HR. This two-day course shows how the pieces fit together and how to set them up for your own use case. Participants leave with a working project, a custom skill and a routine they can use the following week.

This instructor-led, live training in Waterloo is aimed at: Employees from administration, finance, purchasing, HR, project and process management who use or are introducing Claude in their company and want to go beyond the chat.

By the end of this training, participants will be able to:

• Classify Claude's models and interfaces and choose the right one for each task
• Set up projects with instructions and knowledge files so that work does not start from zero every time
• Use artifacts to create reports, tables, overviews and small interactive tools
• Write, test and share a custom skill for a recurring task
• Set up connectors to mailbox, calendar and file storage and limit access deliberately
• Hand over tasks to Claude Cowork and routines and review the results
• Define rules for data protection, review steps and shared templates in the team

Format of the Course

• Duration: 2 days (7 hours each)
• Interactive training with a trainer, discussion and hands-on exercises on the participants' own use cases
• Outcome, Day 1: Each participant has a set-up project for their use case, two improved templates and a first artifact built from real material.
• Outcome, Day 2: Each participant leaves the course with a working skill, a connected connector, a set-up routine and a plan for the next 30 days.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

This instructor-led, live training in Waterloo (online or onsite) is aimed at senior leaders and executives who wish to harness Claude as a strategic business assistant to enhance decision-making, accelerate planning and build competitive advantage through AI-augmented leadership.

Claude Code is not a code-completion tool — it is a terminal-native development agent that reads your codebase, plans multi-step changes, runs tests, and drives tasks from a single instruction to a working result. This one-day workshop gives participants structured, hands-on experience: configuring Claude Code for real projects, writing delegations that produce reviewable results, using CLAUDE.md as a persistent project memory, and connecting internal tools via the Model Context Protocol.

This instructor-led, live training in Waterloo is aimed at intermediate-level developers who wish to take a project from idea to a deployed, production-ready application using Claude Code.

By the end of this training, participants will be able to:

• Configure Claude Code and guide it effectively with a CLAUDE.md.
• Scaffold an application and integrate data and a CMS.
• Build tests and run QA with subagents.
• Set up automated deployment to Vercel or Cloud Run.

This instructor-led, live training in Waterloo is aimed at: Teams that want to share knowledge and recurring ways of working in Claude.

By the end of this training, participants will be able to:

• Set up Claude Projects with team knowledge
• Create reusable Skills for recurring tasks
• Use Artifacts for documents, overviews and simple tools
• Roll out shared ways of working in a team

Skills turn a recurring task into a reusable procedure that Claude follows in the same way every time. This course shows how to find the right tasks, write skills, test them and share them in the team. Each participant builds and tests a skill for a real task.

This instructor-led, live training in Waterloo is aimed at: Specialist users and key users who want to handle recurring tasks in the team consistently and with the same quality using Claude.

By the end of this training, participants will be able to:

• Understand what a skill is and how it differs from a project, an instruction and an agent
• Find tasks that are worth turning into a skill
• Write a skill with description, workflow, examples and templates
• Test skills on real cases and improve them
• Distribute, version and maintain skills in the team
• Combine skills with connectors and Cowork

Format of the Course

• Duration: 1 day (7 hours)
• Interactive training with a trainer, discussion and hands-on exercises on the participants' own use cases
• Outcome, Day 1: Each participant has a tested skill for a real, recurring task that is shared in the team, and a list of further candidates.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Teams in administration, accounting, legal, purchasing, warehouse and customer service can save time when Claude is set up for their own documents and routines. This modular course combines a shared foundations day with department days built around real documents. Each department leaves with at least one workflow that runs faster from the following week.

This instructor-led, live training in Waterloo is aimed at: Teams from administration, accounting, legal, purchasing, warehouse and customer service in mid-sized companies, from beginners to advanced users.

By the end of this training, participants will be able to:

• Use Claude for the tasks of the own department instead of only as a chatbot
• Build projects and knowledge files for the own department
• Review and compare contracts, invoices and receipts with Claude and extract data from them
• Prepare inquiries, quotations and multilingual customer communication faster and with consistent quality
• Connect Claude with Outlook and file storage and automate first recurring workflows
• Define at least one workflow per department that runs faster from the following week

Format of the Course

• Duration: 3 days, modular (one shared foundations day and two department days)
• Interactive training with a trainer, discussion and hands-on exercises on the participants' own use cases
• Outcome, Day 1: All participants work confidently with Claude, and each team has its own department project with real documents.
• Outcome, Day 2: Administration and finance each have one workflow that runs faster with Claude and a tested skill.
• Outcome, Day 3: Each department has at least one concrete workflow that runs faster from now on, and the team knows the next steps toward automation.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

This instructor-led, live training in Waterloo (online or onsite) is aimed at software developers and engineering teams who wish to use Claude Code to accelerate development cycles, improve code quality, and automate repetitive programming tasks.

By the end of this training, participants will be able to install and configure Claude Code, edit multi-file codebases with natural language, leverage approval modes, and integrate with Git and CI/CD.