Ottawa - Albert & Metcalfe

116 Albert Street, Ottawa, Canada, K1P 5G3

Across the street from the World Exchange Plaza. The Ottawa Shaw Centre and CF Rideau Centre shopping mall 10 minutes away.

Ottawa - 343 Preston

Regus, 343 Preston Street, Ottawa, Canada, K1S 1N4

On the top floor of a distinctive office tower that's highly visible from Highway 417, you will find Regus 343 Preston Centre in Ottawa. Only a 10 minute drive from downtown Ottawa, a short stroll away from Downs Lake, and located near the lively intersection of Preston Gladstone in Little Italy.

Explore Our Courses

JIRA for Administrators

 7 Hours
This instructor-led, live training in Ottawa (online or onsite) walks participants through the deployment of a JIRA instance. Participants will learn the advanced usage of JIRA, JIRA installation, configuration, upgrading and migration, how to customize JIRA for their projects, add, manage and assign users, groups and project roles, configure and manage dashboards, define emails and notifications, apply JIRA security schemes, manage JIRA permissions, perform JIRA troubleshooting, install and customize JIRA service desk, set up a knowledge base, manage service desk users, and handle service requests collaboratively. By the end of this training, participants will be able to:
  • Have an in-depth understanding of JIRA administration.
  • Customize JIRA based on their own business needs.
  • Define JIRA emails and notifications.
  • Manage and assign users, groups, project roles.
  • Manage JIRA permissions and security schemes.
  • Perform JIRA troubleshooting.
  • Deploy and customize JIRA service desk.
Read more...

JIRA for Advanced Users

 7 Hours
This instructor-led, live training in Ottawa introduces the advanced capabilities of JIRA, including creating and managing different types of JIRA projects, using JIRA for agile projects, configuring agile boards, managing built-in and custom fields, creating and managing screens and filters, performing basic and advanced issue searching, applying screen schemes, managing and updating workflows, configuring and applying workflow schemes, performing analysis and generating reports. By the end of this training, participants will be able to:
  • Manage issues effectively.
  • Create and run Scrum and Kanban projects.
  • Manage built-in and custom fields.
  • Understand and manage business processes, workflows and workflow schemes.
  • Perform basic and advanced searches and analysis.
  • Generate and review reports.
Read more...

JIRA for Beginners

 7 Hours
This instructor-led, live training in Ottawa introduces JIRA's approach to software planning, tracking and releasing as it walks participants through the creation and management of a JIRA project. By the end of this training, participants will be able to:
  • Understand concepts and functionality behind JIRA's user interface and workflows.
  • Add, modify, clone, link, and prioritize issues.
  • Progress issues through the entire workflow.
  • Perform searches.
  • Manage and customize screens and filters.
Read more...

Last Updated:

Testimonials (3)

The trainer made it easy to learn the topics and I liked having access to the training site so I could play along as we went.

Amy Bain - Metro Bank

Course - JIRA for Beginners

Marek was AWESOME. And I insist... he really was awesome. His level of knowledge, enthusiasm, organisation... he really was well prepared and in-control of the course material. I loved he did demonstrations instead of diagrams... it was a lot more interactive, and we could answer questions related to the situation we were seeing.

Eliane Champagne - Bell Solutions techniques

Course - JIRA for Administrators

The training covered all the topics I was interested in.

Kim Hassan - Litera Microsystems

Course - JIRA for Advanced Users

Upcoming Courses

JIRA for Administrators

2025-06-23 09:30
7 hours
Ottawa - 343 Preston
CA$ 2,119 (Online)
CA$ 2,399 (Classroom)

JIRA for Beginners

2025-07-07 09:30
7 hours
Ottawa - Albert & Metcalfe
CA$ 2,119 (Online)
CA$ 2,379 (Classroom)

JIRA for Beginners

2025-07-21 09:30
7 hours
Ottawa - 343 Preston
CA$ 2,119 (Online)
CA$ 2,399 (Classroom)

JIRA for Beginners

2025-08-04 09:30
7 hours
Ottawa - Albert & Metcalfe
CA$ 2,119 (Online)
CA$ 2,379 (Classroom)

Other regions in Canada

Other Countries

These courses are also available in other countries

Consulting

Issue Tracking Consulting
Online Resolution Tracking training in Ottawa, Bug Tracking training courses in Ottawa, Weekend Resolution Tracking courses in Ottawa, Evening Bug Tracking training in Ottawa, Bug Tracking instructor-led in Ottawa, Defect Tracking coaching in Ottawa, Bug Tracking instructor in Ottawa, Resolution Tracking instructor-led in Ottawa, Weekend Issue Tracking training in Ottawa, Defect Tracking boot camp in Ottawa, Issue Tracking private courses in Ottawa, Defect Tracking trainer in Ottawa, Evening Defect Tracking courses in Ottawa, Resolution Tracking on-site in Ottawa, Online Resolution Tracking training in Ottawa, Resolution Tracking classes in Ottawa, Resolution Tracking one on one training in Ottawa