Richmond Hill - The Business Exchange

9225 Leslie Street, Richmond Hill, Canada, L4B 3H6

Place your business in the peaceful surroundings of Richmond Hill, home to leading global brands. Located in the northern suburbs, our The Business Exchange workspace is just a 30-minute drive from central Toronto and the International Airport.

Explore Our Courses

JIRA for Administrators

 7 Hours
This instructor-led, live training in Richmond Hill (online or onsite) walks participants through the deployment of a JIRA instance. Participants will learn the advanced usage of JIRA, JIRA installation, configuration, upgrading and migration, how to customize JIRA for their projects, add, manage and assign users, groups and project roles, configure and manage dashboards, define emails and notifications, apply JIRA security schemes, manage JIRA permissions, perform JIRA troubleshooting, install and customize JIRA service desk, set up a knowledge base, manage service desk users, and handle service requests collaboratively. By the end of this training, participants will be able to:
  • Have an in-depth understanding of JIRA administration.
  • Customize JIRA based on their own business needs.
  • Define JIRA emails and notifications.
  • Manage and assign users, groups, project roles.
  • Manage JIRA permissions and security schemes.
  • Perform JIRA troubleshooting.
  • Deploy and customize JIRA service desk.
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JIRA for Advanced Users

 7 Hours
This instructor-led, live training in Richmond Hill introduces the advanced capabilities of JIRA, including creating and managing different types of JIRA projects, using JIRA for agile projects, configuring agile boards, managing built-in and custom fields, creating and managing screens and filters, performing basic and advanced issue searching, applying screen schemes, managing and updating workflows, configuring and applying workflow schemes, performing analysis and generating reports. By the end of this training, participants will be able to:
  • Manage issues effectively.
  • Create and run Scrum and Kanban projects.
  • Manage built-in and custom fields.
  • Understand and manage business processes, workflows and workflow schemes.
  • Perform basic and advanced searches and analysis.
  • Generate and review reports.
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JIRA for Beginners

 7 Hours
This instructor-led, live training in Richmond Hill introduces JIRA's approach to software planning, tracking and releasing as it walks participants through the creation and management of a JIRA project. By the end of this training, participants will be able to:
  • Understand concepts and functionality behind JIRA's user interface and workflows.
  • Add, modify, clone, link, and prioritize issues.
  • Progress issues through the entire workflow.
  • Perform searches.
  • Manage and customize screens and filters.
Read more...

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Testimonials (3)

The trainer made it easy to learn the topics and I liked having access to the training site so I could play along as we went.

Amy Bain - Metro Bank

Course - JIRA for Beginners

Marek was AWESOME. And I insist... he really was awesome. His level of knowledge, enthusiasm, organisation... he really was well prepared and in-control of the course material. I loved he did demonstrations instead of diagrams... it was a lot more interactive, and we could answer questions related to the situation we were seeing.

Eliane Champagne - Bell Solutions techniques

Course - JIRA for Administrators

The training covered all the topics I was interested in.

Kim Hassan - Litera Microsystems

Course - JIRA for Advanced Users

Upcoming Courses

JIRA for Administrators

2025-06-23 09:30
7 hours
Richmond Hill - The Business Exchange
CA$ 2,119 (Online)
CA$ 2,619 (Classroom)

JIRA for Beginners

2025-07-07 09:30
7 hours
Richmond Hill - The Business Exchange
CA$ 2,119 (Online)
CA$ 2,619 (Classroom)

JIRA for Beginners

2025-07-21 09:30
7 hours
Richmond Hill - The Business Exchange
CA$ 2,119 (Online)
CA$ 2,619 (Classroom)

JIRA for Beginners

2025-08-04 09:30
7 hours
Richmond Hill - The Business Exchange
CA$ 2,119 (Online)
CA$ 2,619 (Classroom)

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