Richmond Hill - The Business Exchange

9225 Leslie Street, Richmond Hill, Canada, L4B 3H6
Place your business in the peaceful surroundings of Richmond Hill, home to leading global brands. Located in the northern sub...

Explore Our Courses

JIRA for Administrators

7 Hours
This instructor-led, live training in Richmond Hill (online or onsite) walks participants through the deployment of a JIRA instance. Participants will learn the advanced usage of JIRA, JIRA installation, configuration, upgrading and migration, how to customize JIRA for their projects, add, manage and assign users, groups and project roles, configure and manage dashboards, define emails and notifications, apply JIRA security schemes, manage JIRA permissions, perform JIRA troubleshooting, install and customize JIRA service desk, set up a knowledge base, manage service desk users, and handle service requests collaboratively. By the end of this training, participants will be able to:
  • Have an in-depth understanding of JIRA administration.
  • Customize JIRA based on their own business needs.
  • Define JIRA emails and notifications.
  • Manage and assign users, groups, project roles.
  • Manage JIRA permissions and security schemes.
  • Perform JIRA troubleshooting.
  • Deploy and customize JIRA service desk.
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JIRA for Advanced Users

7 Hours
This instructor-led, live training in Richmond Hill introduces the advanced capabilities of JIRA, including creating and managing different types of JIRA projects, using JIRA for agile projects, configuring agile boards, managing built-in and custom fields, creating and managing screens and filters, performing basic and advanced issue searching, applying screen schemes, managing and updating workflows, configuring and applying workflow schemes, performing analysis and generating reports. By the end of this training, participants will be able to:
  • Manage issues effectively.
  • Create and run Scrum and Kanban projects.
  • Manage built-in and custom fields.
  • Understand and manage business processes, workflows and workflow schemes.
  • Perform basic and advanced searches and analysis.
  • Generate and review reports.
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JIRA for Beginners

7 Hours
This instructor-led, live training in Richmond Hill introduces JIRA's approach to software planning, tracking and releasing as it walks participants through the creation and management of a JIRA project. By the end of this training, participants will be able to:
  • Understand concepts and functionality behind JIRA's user interface and workflows.
  • Add, modify, clone, link, and prioritize issues.
  • Progress issues through the entire workflow.
  • Perform searches.
  • Manage and customize screens and filters.
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Testimonials (10)

Marek was AWESOME. And I insist... he really was awesome. His level of knowledge, enthusiasm, organisation... he really was well prepared and in-control of the course material. I loved he did demonstrations instead of diagrams... it was a lot more interactive, and we could answer questions related to the situation we were seeing.

Eliane Champagne - Bell Solutions techniques
Course - JIRA for Administrators

the practical examples

Rosu Mihail - RENAULT TECHNOLOGIE ROUMANIE S.R.L.
Course - JIRA for Advanced Users

The exercises and that the entire training is oriented on the practical activities.

Dallassandra - Christiana - RENAULT TECHNOLOGIE ROUMANIE S.R.L.
Course - JIRA for Advanced Users

Trainer was knowledgeable and it was great to see how much can be done in JIRA

Kam Ghudial - Shelter
Course - JIRA for Advanced Users

Flexible approach to answering questions not strictly included in the course but related to use of Jira in our organisation

Doug Faraday-Reeves - Sanlam
Course - JIRA for Advanced Users

I liked being able to ad-hoc explore different solutions to needs we have, so the general lessons were easily switched up to specialize for our needs.

Devin - Curberg.net
Course - JIRA for Beginners

Finding out new things that Jira could do that I did not know about.

Glen - Curberg.net
Course - JIRA for Beginners

Loved the casual approach and the conversations about experiences and how they relate to preparing our Jira instance

Chad - Curberg.net
Course - JIRA for Beginners

The relation between training and how the team uses Service and PM Projects. Jamie made learning fun and challenged the team and I to consider an agile approach in the way we plan and manger our work. (KUDOS! well done)

Halai Aviles - Curberg.net
Course - JIRA for Beginners

The trainers knowledge and ability to answer all of our questions for various scenarios

Bob Lundeen - Cuberg
Course - JIRA for Beginners

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