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Course Outline
Beginner Level – Understanding AI and Getting Started with ChatGPT
Introduction to Artificial Intelligence
- What is Artificial Intelligence (AI)?
- Key concepts: machine learning, deep learning, and natural language processing
- Real-world AI applications in business and everyday life
Large Language Models (LLMs) and ChatGPT
- Understanding how LLMs work
- Overview of ChatGPT and its core functionalities
- Exploring ChatGPT versions and their differences
Getting Started with ChatGPT
- Accessing ChatGPT and navigating the interface
- Understanding prompts, responses, and model context
- Crafting your first prompts: basic use cases and limitations
Practical Applications for Everyday Tasks
- Using ChatGPT for writing, summarizing, and brainstorming
- Creating templates, emails, and reports with ChatGPT
- Applying ChatGPT for scheduling and communication support
Responsible Use and Best Practices
- Understanding bias, data privacy, and ethical use
- Setting expectations for accuracy and verification
- Hands-on practice: AI-assisted decision-making exercises
Intermediate Level – Boosting Productivity with ChatGPT
Prompt Engineering and Optimization
- Designing structured prompts for predictable outcomes
- Using examples, roles, and constraints effectively
- Improving and refining ChatGPT responses through iterations
Integrating ChatGPT with Productivity Tools
- Connecting ChatGPT with Google Workspace (Docs, Sheets, Gmail)
- Integrating ChatGPT with Microsoft 365 (Word, Excel, Teams)
- Automating document generation, meeting notes, and task tracking
Applications in Agile and Technical Workflows
- Generating and refining user stories and acceptance criteria
- Drafting sprint documentation and retrospectives
- Assisting with backlog refinement and task estimation
Collaborative Workflows with AI
- Team-based prompting and feedback cycles
- Building a shared AI knowledge base
- Group projects: real-world AI-assisted task simulation
Hands-on Practice and Use Cases
- ChatGPT as a meeting assistant
- ChatGPT as a writing coach
- ChatGPT as a brainstorming partner for process improvement
Advanced Level – Customization, Integration, and Governance
AI Applications in Development and Data Projects
- Generating and refactoring code with ChatGPT
- Using ChatGPT for API documentation and testing scripts
- Applying ChatGPT for SQL queries and data analysis support
Customizing and Extending ChatGPT
- Creating Custom GPTs for organization-specific use cases
- Using plugins and integrations for enhanced functionality
- Exploring the OpenAI API for automation and workflows
Security, Ethics, and Governance
- Establishing corporate AI usage policies
- Data security and responsible AI implementation
- Compliance with privacy and regulatory requirements
Building AI-Driven Solutions
- Designing AI-powered productivity dashboards
- Integrating ChatGPT with business systems via APIs
- Automation use cases: reports, data validation, and analysis
Capstone Project: AI in Action
- Defining a real organizational challenge
- Designing and implementing an AI-based solution using ChatGPT
- Presentation and peer feedback
Summary and Next Steps
Requirements
- An understanding of general computer usage
- Experience with text-based tools or office applications
- Familiarity with online collaboration platforms
Audience
- Administrative professionals
- Technical staff
- Project managers and developers
42 Hours
Testimonials (5)
I very much appreciated the way the trainer presented everything. I understood everything even if Finance is not my area, he made sure that every participant was on the same page, while keeping up with the time left. The exercises were placed at good intervals. Communication with the participants was always there. The material was perfect, not too much, not too little. He elaborated very well on a bit more complicated subjects so that it can be understood by everyone.
Diana
Course - ChatGPT for Finance
The subject matter and the way it was presented.
Mark Mackintosh - IUM Insurance
Course - ChatGPT for Executives
I like the way Sonia interact with audience, she made the webinar alive not boring like others webinar. I also got surprised by the ChatGPT and really impress.
NURUL FARIHAH BINTI ABD MALEK - HRD CORP
Course - ChatGPT for Accounting
I really appreciated Vincent's enthusiasm, professionalism and knowledge. I was able to do well-guided and illustrated practical exercises, directly applying the AI tool in the context of my professional activity as a communications manager for unions. This was made possible by the interview prior to the 2-day training to determine the training program.
Claude - Internationale de l'Education
Course - ChatGPT for Content Creation
Machine Translated
Practical examples in Insurance
