Dartmouth - Metropolitan Place

99 Wyse Road, Dartmouth, Canada, B3A 4S5

Metropolitan Place is an ocean-front building, close to Alderney Landing and home to leading businesses. Motorway exits and the local ferry terminal are located close by, and restaurants cafes are easily accessible for lunch.

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Remedy IT Service Management (ITSM)

 21 Hours

This instructor-led, live training in Dartmouth (online or onsite) is aimed at intermediate-level IT professionals who wish to effectively use and manage the Remedy IT Service Management Suite for incident and problem management.

By the end of this training, participants will be able to:

  • Understand the architecture and components of BMC Remedy ITSM.
  • Configure and customize forms, workflows, and applications within Remedy.
  • Implement effective incident and problem management practices.
  • Manage change and release processes efficiently to minimize risks.
  • Utilize BMC Remedy's asset management for comprehensive asset lifecycle management.
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Upcoming Courses

Remedy IT Service Management (ITSM)

2025-08-18 09:30
21 hours
Dartmouth - Metropolitan Place
CA$ 5,270 (Online)
CA$ 5,795 (Classroom)

Remedy IT Service Management (ITSM)

2025-09-15 09:30
21 hours
Dartmouth - Metropolitan Place
CA$ 5,270 (Online)
CA$ 5,795 (Classroom)

Remedy IT Service Management (ITSM)

2025-09-29 09:30
21 hours
Dartmouth - Metropolitan Place
CA$ 5,270 (Online)
CA$ 5,795 (Classroom)

Remedy IT Service Management (ITSM)

2025-10-13 09:30
21 hours
Dartmouth - Metropolitan Place
CA$ 5,270 (Online)
CA$ 5,795 (Classroom)

Remedy IT Service Management (ITSM)

2025-10-27 09:30
21 hours
Dartmouth - Metropolitan Place
CA$ 5,270 (Online)
CA$ 5,795 (Classroom)

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