Laval - Daniel Johnson Boulevard

2572 Daniel-Johnson Boulevard, Laval, Canada, H7T 2R3

Located in Laval's central business district our 2572 Daniel Johnson Boulevard workspace is in the heart of a hi-tech neighbourhood, close to Biotech City and easily accessible from downtown Montreal or via highways A-15 and A-460.

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Remedy IT Service Management (ITSM)

 21 Hours
This instructor-led, live training in Laval (online or onsite) is aimed at intermediate-level IT professionals who wish to effectively use and manage the Remedy IT Service Management Suite for incident and problem management. By the end of this training, participants will be able to:
  • Understand the architecture and components of BMC Remedy ITSM.
  • Configure and customize forms, workflows, and applications within Remedy.
  • Implement effective incident and problem management practices.
  • Manage change and release processes efficiently to minimize risks.
  • Utilize BMC Remedy's asset management for comprehensive asset lifecycle management.
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Upcoming Courses

Remedy IT Service Management (ITSM)

2025-06-17 09:30
21 hours
Laval - Daniel Johnson Boulevard
CA$ 5,270 (Online)
CA$ 6,140 (Classroom)

Remedy IT Service Management (ITSM)

2025-07-15 09:30
21 hours
Laval - Daniel Johnson Boulevard
CA$ 5,270 (Online)
CA$ 6,140 (Classroom)

Remedy IT Service Management (ITSM)

2025-07-29 09:30
21 hours
Laval - Daniel Johnson Boulevard
CA$ 5,270 (Online)
CA$ 6,140 (Classroom)

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IT Operations Analytics (ITOA) Consulting
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