Montreal - Rene Levesque

1250 Rene Levesque Boulevard West, Montreal, Canada, H3B 4W8

Located in downtown Montréal, the building has metro stations and highways nearby, giving you quick and easy transport across the city and beyond.

Montreal - University Street

2001 Blvd. Robert Bourassa, Montreal, Canada, H3A 2A6

The University Street Center occupies an office building in the heart of the Montreal business district. It is nestled among the many skyscrapers of Downtown Montreal and has a direct connection to the world's largest underground complex.

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Remedy IT Service Management (ITSM)

 21 Hours

This instructor-led, live training in Montreal (online or onsite) is aimed at intermediate-level IT professionals who wish to effectively use and manage the Remedy IT Service Management Suite for incident and problem management.

By the end of this training, participants will be able to:

  • Understand the architecture and components of BMC Remedy ITSM.
  • Configure and customize forms, workflows, and applications within Remedy.
  • Implement effective incident and problem management practices.
  • Manage change and release processes efficiently to minimize risks.
  • Utilize BMC Remedy's asset management for comprehensive asset lifecycle management.
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Upcoming Courses

Remedy IT Service Management (ITSM)

2025-08-18 09:30
21 hours
Montreal - University Street
CA$ 5,270 (Online)
CA$ 5,915 (Classroom)

Remedy IT Service Management (ITSM)

2025-09-15 09:30
21 hours
Montreal - University Street
CA$ 5,270 (Online)
CA$ 5,915 (Classroom)

Remedy IT Service Management (ITSM)

2025-09-29 09:30
21 hours
Montreal - Rene Levesque
CA$ 5,270 (Online)
CA$ 6,230 (Classroom)

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