Richmond Hill - The Business Exchange

9225 Leslie Street, Richmond Hill, Canada, L4B 3H6

Place your business in the peaceful surroundings of Richmond Hill, home to leading global brands. Located in the northern suburbs, our The Business Exchange workspace is just a 30-minute drive from central Toronto and the International Airport.

Explore Our Courses

Remedy IT Service Management (ITSM)

 21 Hours
This instructor-led, live training in Richmond Hill (online or onsite) is aimed at intermediate-level IT professionals who wish to effectively use and manage the Remedy IT Service Management Suite for incident and problem management. By the end of this training, participants will be able to:
  • Understand the architecture and components of BMC Remedy ITSM.
  • Configure and customize forms, workflows, and applications within Remedy.
  • Implement effective incident and problem management practices.
  • Manage change and release processes efficiently to minimize risks.
  • Utilize BMC Remedy's asset management for comprehensive asset lifecycle management.
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Upcoming Courses

Remedy IT Service Management (ITSM)

2025-06-17 09:30
21 hours
Richmond Hill - The Business Exchange
CA$ 5,270 (Online)
CA$ 6,770 (Classroom)

Remedy IT Service Management (ITSM)

2025-07-15 09:30
21 hours
Richmond Hill - The Business Exchange
CA$ 5,270 (Online)
CA$ 6,770 (Classroom)

Remedy IT Service Management (ITSM)

2025-07-29 09:30
21 hours
Richmond Hill - The Business Exchange
CA$ 5,270 (Online)
CA$ 6,770 (Classroom)

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IT Operations Analytics (ITOA) Consulting
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