Oakville - Winston Park

2010 Winston Park Drive, Oakville, Canada, L6H 5R7

The Winston Park centre is located close to both the Queen Elizabeth Way and Ontario 403 giving easy access for Burlington and Hamilton to the west and Mississauga and Toronto to the East.

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Remedy IT Service Management (ITSM)

 21 Hours
This instructor-led, live training in Oakville (online or onsite) is aimed at intermediate-level IT professionals who wish to effectively use and manage the Remedy IT Service Management Suite for incident and problem management. By the end of this training, participants will be able to:
  • Understand the architecture and components of BMC Remedy ITSM.
  • Configure and customize forms, workflows, and applications within Remedy.
  • Implement effective incident and problem management practices.
  • Manage change and release processes efficiently to minimize risks.
  • Utilize BMC Remedy's asset management for comprehensive asset lifecycle management.
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Upcoming Courses

Remedy IT Service Management (ITSM)

2025-06-17 09:30
21 hours
Oakville - Winston Park
CA$ 5,270 (Online)
CA$ 5,720 (Classroom)

Remedy IT Service Management (ITSM)

2025-07-15 09:30
21 hours
Oakville - Winston Park
CA$ 5,270 (Online)
CA$ 5,720 (Classroom)

Remedy IT Service Management (ITSM)

2025-07-29 09:30
21 hours
Oakville - Winston Park
CA$ 5,270 (Online)
CA$ 5,720 (Classroom)

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IT Operations Analytics (ITOA) Consulting
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