Quebec - Sainte Foy

2828 Boulevard Laurier, Suite 700, Quebec City, Canada, G1V 0B9

Strategically placed near the international airport and the intersection of major roads, the center neighbors include the University Laval, shops, hotels, and many businesses.

Quebec City - Complexe Jules Dallaire

2828 Boulevard Laurier, Quebec City, Canada, G1V 0B9

Located in the prestigious Complexe Jules Dallaire development, easy to reach thanks to the area’s convenient transport links.

Explore Our Courses

Remedy IT Service Management (ITSM)

 21 Hours
This instructor-led, live training in Quebec City (online or onsite) is aimed at intermediate-level IT professionals who wish to effectively use and manage the Remedy IT Service Management Suite for incident and problem management. By the end of this training, participants will be able to:
  • Understand the architecture and components of BMC Remedy ITSM.
  • Configure and customize forms, workflows, and applications within Remedy.
  • Implement effective incident and problem management practices.
  • Manage change and release processes efficiently to minimize risks.
  • Utilize BMC Remedy's asset management for comprehensive asset lifecycle management.
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Upcoming Courses

Remedy IT Service Management (ITSM)

2025-06-17 09:30
21 hours
Quebec City - Complexe Jules Dallaire
CA$ 5,270 (Online)
CA$ 6,095 (Classroom)

Remedy IT Service Management (ITSM)

2025-07-15 09:30
21 hours
Quebec City - Complexe Jules Dallaire
CA$ 5,270 (Online)
CA$ 6,095 (Classroom)

Remedy IT Service Management (ITSM)

2025-07-29 09:30
21 hours
Quebec - Sainte Foy
CA$ 5,270 (Online)
CA$ 5,870 (Classroom)

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IT Operations Analytics (ITOA) Consulting
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