Pointe Claire - Transcanada

6500 TransCanada Service Road, Pointe Claire, Canada, H9R 0A5

Designed by an industry-leading architect and equipped with the latest energy-efficient technology. Host overseas clients and travel for business easily from this sought-after location, with Montréal-Trudeau airport a 10-minute drive away.

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Remedy IT Service Management (ITSM)

 21 Hours
This instructor-led, live training in Pointe Claire (online or onsite) is aimed at intermediate-level IT professionals who wish to effectively use and manage the Remedy IT Service Management Suite for incident and problem management. By the end of this training, participants will be able to:
  • Understand the architecture and components of BMC Remedy ITSM.
  • Configure and customize forms, workflows, and applications within Remedy.
  • Implement effective incident and problem management practices.
  • Manage change and release processes efficiently to minimize risks.
  • Utilize BMC Remedy's asset management for comprehensive asset lifecycle management.
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Upcoming Courses

Remedy IT Service Management (ITSM)

2025-06-17 09:30
21 hours
Pointe Claire - Transcanada
CA$ 5,270 (Online)
CA$ 6,170 (Classroom)

Remedy IT Service Management (ITSM)

2025-07-15 09:30
21 hours
Pointe Claire - Transcanada
CA$ 5,270 (Online)
CA$ 6,170 (Classroom)

Remedy IT Service Management (ITSM)

2025-07-29 09:30
21 hours
Pointe Claire - Transcanada
CA$ 5,270 (Online)
CA$ 6,170 (Classroom)

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IT Operations Analytics (ITOA) Consulting
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